Frequently Asked Questions
Everything you need to know about your R.A.D® performance gear.
How long does shipping take for R.A.D® orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return policy for footwear?
We offer a 30-day return window for all footwear. Items must be in original, unworn condition with the packaging intact to qualify for a full refund.
Do you offer international shipping?
Yes, we ship R.A.D® products globally. Shipping costs and import duties are calculated at checkout based on your specific destination.
How do I know which size to order?
Our shoes generally run true to size. We recommend checking our detailed size guide on each product page, which includes measurements in CM and inches for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are R.A.D® shoes suitable for high-impact training?
Absolutely. Our footwear is specifically engineered with high-rebound foams and lateral stability features to support cross-training, weightlifting, and plyometric movements.